Items are missing from my package.

1. Some items might arrive separately. Please refer to your Order Confirmation for individual tracking numbers.
   
   1. For orders with a unified tracking number, click here to submit a ticket. Please attach any paperwork, including the packing slip that was delivered with your items, to allow us to investigate the matter thoroughly.
      1. If any of your paperwork points to a missing item, we will quickly arrange for shipping of the missing item to address the issue.
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.